Acceptable Use Policy

This Acceptable Use Policy (AUP) is part of our Terms of Service. Violations may result in suspension or termination.

You may not use SolveStack AI to

• Violate any law or regulation, or infringe others' rights
• Store or transmit malware, phishing content, or exploit kits
• Harass, threaten, or incite harm against people or groups
• Process child sexual abuse material or exploit minors in any way
• Send spam or unsolicited bulk messages using our systems
• Attempt unauthorized access to accounts, systems, or data
• Probe, scan, or overload our infrastructure (except authorized security research)
• Resell, sublicense, or white-label the Service without a written agreement
• Misrepresent your identity or affiliation when contacting our team or customers
• Upload regulated data you are not authorized to process (e.g., certain health or cardholder data) unless we have explicitly agreed in writing

Fair use

Automation features are meant for legitimate business workflows within plan limits. Extreme volume, abusive API or form submission patterns, or use that degrades service for others may be rate-limited or blocked.

Security research

Good-faith vulnerability reports are welcome at [email protected]. Do not exploit findings beyond what is needed to demonstrate the issue, and do not access other customers' data.

Reporting abuse

Report suspected AUP violations to [email protected] with relevant details. We review reports and may take action without prior notice when risk is urgent.

This document is a working product policy, not attorney-approved legal advice.